DriftnDrive Terms of Service

Last updated: 25 June 2026

Welcome to DriftnDrive. These Terms of Service apply when you access our website, browse our products, place an order, or use any service provided through our online store.

In these Terms, “DriftnDrive”, “we”, “us” and “our” refer to DRIFTNDRIVE, ABN 78 489 275 092, located in Victoria, Australia.

By using our website or placing an order, you agree to these Terms, together with our Privacy Policy, Shipping Policy, and Returns and Refunds Policy.

Nothing in these Terms excludes, restricts or modifies any rights you may have under the Australian Consumer Law, EU consumer law, or any other mandatory consumer protection law that applies to your purchase.

1. Business Information

Trading name: DriftnDrive

ABN: 78 489 275 092

Email: jake@driftndrive.com.au

Phone: +61 490 118 346

Business Address: DRIFTNDRIVE, 12 Bessazile Avenue, Forest Hill VIC 3131, Australia

Website: driftndrive.com.au

2. Eligibility and Account Use

You must be at least the age of majority in your place of residence to place an order through our website.

If you create an account, you are responsible for keeping your login details secure and for all activity that occurs under your account.

You agree to provide accurate, complete and current information when using our website or placing an order, including your name, email address, billing details, shipping details and payment information.

3. Products and Product Information

We sell automotive, motorcycle and related accessories. We make reasonable efforts to ensure product descriptions, images, pricing, compatibility information and availability are accurate.

Product images are provided for reference only. Actual colour, finish, packaging, branding, included accessories, or appearance may vary depending on the supplier, manufacturer, screen settings, product batch, or updated product design.

Some products may be compatible only with specific makes, models, years, trims, variants, or vehicle configurations. It is your responsibility to check product compatibility before ordering. If you are unsure, contact us before purchase.

Where product fitment information is provided, it is based on supplier, manufacturer or available catalogue data. We do not guarantee compatibility where a vehicle has been modified, imported, repaired, converted, rebadged, or fitted with non-standard parts.

4. Vehicle Parts, Installation and Road Use

Some products may require professional installation. You should ensure that any part or accessory is installed safely, correctly, and in accordance with the manufacturer’s instructions.

For safety-critical parts, including braking, suspension, steering, lighting, electrical, structural or performance-related components, we recommend installation by a qualified professional.

Some products may not be legal for road use in all states, territories or countries. This may include, but is not limited to, lighting products, exhaust components, tail tidies, indicators, mirrors, performance parts, tinting products, number plate accessories, and track-use products.

It is your responsibility to ensure that any product you purchase, install or use complies with applicable road laws, vehicle standards, registration requirements, insurance requirements and inspection rules in your location.

5. Orders

When you place an order, you are making an offer to purchase the selected products at the price shown at checkout.

An order is not accepted until we confirm acceptance or dispatch the goods. We may decline or cancel an order where reasonably necessary, including where:

• a product is unavailable;
• there is an error in pricing, product information or stock availability;
• payment is not authorised;
• shipping restrictions apply;
• we suspect fraud, misuse, unauthorised resale, or unlawful activity; or
• we are unable to fulfil the order for reasons outside our reasonable control.

If we cancel an order after payment has been taken, we will provide a refund for the cancelled item or order.

6. Prices, Taxes and Payment

All prices are shown in Australian dollars unless stated otherwise.

Prices, discounts, promotions and availability may change without notice. The price charged will be the price shown at checkout when your order is placed, unless there is an obvious error.

Shipping costs, taxes, duties and other charges may apply and will be shown at checkout where available.

For international orders, you may be responsible for customs duties, VAT, import taxes, brokerage fees, clearance charges, or other local charges imposed by your country unless stated otherwise at checkout.

You must ensure that your payment details are valid and that you are authorised to use the selected payment method.

7. Shipping and Delivery

Shipping and delivery are handled in accordance with our Shipping Policy.

Delivery timeframes are estimates only unless we expressly state otherwise. Delivery may be affected by courier delays, customs processing, supplier delays, public holidays, incorrect delivery details, weather events, or other circumstances outside our control.

We will take reasonable steps to assist with delayed, lost or damaged shipments. Where a shipping issue is confirmed, we will provide a remedy required by applicable law or set out in our Shipping Policy.

Please ensure your shipping address is accurate and complete before placing your order. If you need to update your address after ordering, contact us as soon as possible. We cannot guarantee changes after an order has been processed or dispatched.

8. Returns, Refunds, Exchanges and Warranty Claims

Returns, refunds, exchanges and warranty claims are handled in accordance with our Returns and Refunds Policy.

We offer a voluntary 30-day change of mind return period, subject to the conditions in our Returns and Refunds Policy.

If a product is faulty, damaged, incorrect, not as described, or otherwise fails to meet a consumer guarantee, you may be entitled to a repair, replacement, refund, price reduction, or other remedy under applicable law.

For EU and EEA consumers, online purchases may be subject to a 14-day right of withdrawal and a minimum two-year legal guarantee, as explained in our Returns and Refunds Policy.

9. Promotions, Discounts and Gift Cards

Promotions, discount codes and special offers may be subject to additional terms, expiry dates, product exclusions, minimum spend requirements or usage limits.

Unless stated otherwise, discount codes cannot be combined, applied retrospectively, exchanged for cash, or used after expiry.

We may modify, suspend or end a promotion where reasonably necessary, including where there is misuse, fraud, technical error, or an obvious pricing mistake.

10. Website Content and Intellectual Property

All content on our website, including text, product descriptions, images, graphics, logos, layout, design, icons, videos and other materials, is owned by or licensed to DriftnDrive, our suppliers, manufacturers, service providers, or other rights holders.

You may access and use our website for personal, non-commercial shopping and browsing purposes only.

You must not copy, reproduce, modify, distribute, scrape, republish, upload, sell, exploit, or use our website content for commercial purposes without our written permission.

All third-party brand names, trademarks, vehicle names, model names and logos remain the property of their respective owners. Use of those names is for compatibility, identification or descriptive purposes only and does not imply endorsement unless expressly stated.

11. Third-Party Services and Links

Our website may include links to third-party websites, tools, payment processors, apps, tracking services, social platforms, or embedded content.

We are not responsible for third-party websites, services, content, availability, accuracy, policies, or practices.

Your use of third-party services may be subject to the terms and privacy policies of those third parties.

12. Shopify

Our store is powered by Shopify, which provides the platform that enables us to sell products and services online.

Any purchase made through our store is made directly with DriftnDrive. Shopify is not the seller of our products and is not responsible for our products, product descriptions, shipping, customer support, returns, refunds, warranties or other order-related matters.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you acknowledge that personal information may be collected and processed by DriftnDrive, Shopify, payment providers, shipping providers, analytics providers and other service providers where necessary to operate our store and fulfil your order.

14. Customer Reviews, Feedback and Submissions

If you submit a review, comment, photo, video, suggestion, message or other content to us or through our website, you grant us permission to use that content for operating, improving and promoting our business, including on our website, emails, advertisements and social media.

You must only submit content that is accurate, lawful, and does not infringe the rights of another person or business.

We may remove or refuse to publish content that we consider unlawful, misleading, offensive, abusive, defamatory, spam, irrelevant, or otherwise inappropriate.

15. Prohibited Uses

You must not use our website or services:

• for unlawful, fraudulent, misleading or harmful purposes;
• to infringe the rights of DriftnDrive, our suppliers, Shopify, customers, or any third party;
• to upload or transmit viruses, malware or harmful code;
• to interfere with the security, operation or availability of our website;
• to scrape, harvest, copy or extract data without permission;
• to send spam, phishing messages or unauthorised promotions;
• to impersonate another person or business;
• to attempt to gain unauthorised access to accounts, systems or data; or
• to resell products commercially without our prior written approval.

We may suspend, restrict or terminate access to our website or customer accounts where we reasonably believe these Terms have been breached.

16. Errors, Inaccuracies and Availability

Our website may occasionally contain errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, stock availability or compatibility information.

We may correct errors, update information, cancel affected orders, or contact you for instructions where reasonably necessary.

If an order is cancelled because of an error after payment has been taken, we will refund the affected amount.

17. Disclaimer

Our website and product information are provided for general information and shopping purposes.

To the maximum extent permitted by law, we do not guarantee that our website will always be available, uninterrupted, secure, error-free, or free from harmful components.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, statutory warranty, legal guarantee, or other right that cannot lawfully be excluded, restricted or modified.

18. Limitation of Liability

To the maximum extent permitted by law, DriftnDrive is not liable for indirect, incidental, special or consequential loss, loss of profit, loss of revenue, loss of data, loss of business opportunity, or similar loss arising from your use of our website or products.

Where our liability cannot be excluded but can be limited, our liability is limited, at our choice and where permitted by law, to:

• replacing the goods;
• repairing the goods;
• supplying equivalent goods;
• paying the cost of replacement, repair or equivalent goods; or
• providing another remedy required by applicable law.

This section does not limit your rights under the Australian Consumer Law, EU consumer law, or any other mandatory consumer protection law that applies to your purchase.

19. Indemnity

You agree to indemnify DriftnDrive against loss, damage, liability, cost or expense arising from your unlawful use of our website, your breach of these Terms, your infringement of another person’s rights, or your misuse of products purchased from us.

This indemnity does not apply to the extent the loss is caused by our own negligence, breach of law, or breach of these Terms.

20. Termination

We may suspend or terminate your access to our website or customer account if you breach these Terms or use our website unlawfully or improperly.

Termination does not affect rights or obligations that arose before termination, including payment obligations, consumer law rights, intellectual property rights, and provisions that by their nature are intended to continue.

21. Governing Law

These Terms are governed by the laws of Victoria, Australia.

You and DriftnDrive submit to the courts of Victoria, Australia, subject to any mandatory consumer protection rights or jurisdiction rules that apply in your country or place of residence.

If you are a consumer outside Australia, this governing law clause does not deprive you of any mandatory consumer rights that apply under the laws of your country or region.

22. Changes to These Terms

We may update these Terms from time to time by posting the updated version on our website.

The updated Terms will apply from the date they are posted, unless stated otherwise. If required by law, we will provide additional notice of material changes.

Your continued use of our website after changes are posted means you accept the updated Terms.

23. Severability

If any part of these Terms is found to be unlawful, void or unenforceable, that part will be treated as removed to the extent necessary, and the remaining parts will continue to apply.

24. Contact Information

If you have questions about these Terms, contact us using the details below:

• Email: jake@driftndrive.com.au
• Phone: +61 490 118 346
• Business Address: DRIFTNDRIVE, 12 Bessazile Avenue, Forest Hill VIC 3131, Australia
• ABN: 78 489 275 092

Sincerely,
The DriftnDrive Team