Shipping policy

Shipping and Returns Policy

Thank you for choosing DriftnDrive! This Shipping and Returns Policy outlines the terms and conditions governing the shipping, delivery, and returns of products purchased from our company. Please read this policy carefully before placing an order, as it contains important information regarding shipping options, delivery times, potential fees, and our return and refund policies.

Order Processing

Upon receiving your order, we will begin processing it within 1-3 business days. Please note that processing times may vary based on product availability, customization requirements, or any unforeseen circumstances. We will make our best efforts to communicate any delays or issues promptly. Once your order is processed and ready for shipment, you will receive a notification containing relevant tracking details.

Shipping Methods

We offer several shipping methods, including but not limited to standard ground shipping, express shipping, and international shipping. The available options will be displayed during the checkout process, and you can select the preferred method based on your location and urgency. Please note that certain products may have shipping restrictions due to their size, weight, or nature. Such restrictions will be clearly indicated on the product page or during the checkout process.

Shipping Costs

Shipping costs are calculated based on factors such as the shipping method selected, the destination, the weight and dimensions of the package, and any applicable customs duties or taxes. During the checkout process, you will be provided with an estimated shipping cost. However, please note that the final shipping cost may vary based on the actual package weight, dimensions, and destination.

Delivery Times

The estimated delivery time will depend on the shipping method chosen, the destination, and any unforeseen circumstances. While we strive to meet these estimates, we cannot guarantee specific delivery dates. Please note that delays may occur due to factors beyond our control, such as weather conditions, customs clearance procedures, or carrier-related issues. We appreciate your patience and understanding in such cases.

International Shipping

For international shipments, please be aware that customs duties, taxes, or any other import fees may be applicable according to your country's regulations. These charges are the sole responsibility of the recipient and are not included in the product or shipping prices. We recommend contacting your local customs office for information on potential fees or restrictions before placing an international order.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or other provided contact details. You can use this tracking number to monitor the progress of your shipment through our designated carrier's website. If you encounter any issues with tracking or have questions regarding your shipment, please contact our customer support team, and we will be happy to assist you.

Address Accuracy

It is the customer's responsibility to ensure that the shipping address provided during checkout is accurate and complete. We are not liable for any delays, misdeliveries, or additional charges resulting from incorrect or incomplete addresses. If you need to update your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.

Lost or Damaged Shipments

While we take utmost care in packaging and partnering with reliable carriers, instances of lost or damaged shipments may occasionally occur. In such cases, please notify us immediately, providing relevant details and any supporting documentation. We will initiate an investigation with the carrier to determine the status of the shipment. Depending on the outcome, we may offer a replacement, refund, or other appropriate resolution. However, please note that the resolution may be subject to the carrier's policies and investigation procedures.

Returns and Exchanges

For information on returns, exchanges, and our general refund policy, please refer to our separate Returns and Refunds Policy.

Modifications to the Shipping and Returns Policy

We reserve the right to update or modify this Shipping and Returns Policy at any time without prior notice. The revised policy will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to stay informed of any changes.

If you have any questions or require further assistance regarding our shipping and returns policy, please contact our customer support team, and we will be glad to assist you.

Thank you for choosing our services!

Sincerely,
The DriftnDrive Team