Política de reembolso
Thank you for choosing DriftnDrive for your automotive accessories needs. We value your satisfaction and offer a comprehensive return policy to ensure a seamless shopping experience.
Reasons for Return, Warranties, and Exchanges
- Customer Remorse: If you change your mind, you can return your purchase within 30 days of receipt.
- Defective Products: For items that are defective or not as described, we offer a hassle-free exchange or refund.
Customer Requirements
- Condition: The item must be unused and in the same condition that you received it, with original packaging.
- Proof: Include the receipt or proof of purchase with your return.
Return Process and Timeframe
- Initiation: Contact us within 30 days from receiving your item to initiate a return.
- Shipping: For customer remorse, you are responsible for the shipping cost. For defective items, we cover the shipping.
- Refund Processing: Once we receive your returned item, we will inspect it and notify you of the status of your refund.
Refunds
- Customer Remorse: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, less the cost of return shipping.
- Defective Products: We will fully refund the purchase price, including all shipping costs.
Exchanges
If you need to exchange a defective item for the same item, send us an email at info@driftndrive.com.au, and we will guide you through the exchange process.
Warranty
Our products come with a warranty. If any issues arise within the warranty period, please contact us for support.
If you have any questions about your product, our return policy, or need assistance with a return, our customer support team is here to help. We aim to make your experience enjoyable and hassle-free.
Sincerely,
The DriftnDrive Team